Last updated October 23, 2026

Terms of service

These terms describe the basic rules for using Helps Homes Mail and its website.

Using the service

You must provide accurate account information, protect your sign-in details, and use the service in compliance with applicable law. You are responsible for activity performed through your account and for keeping your recovery information current.

Acceptable use

Do not use the service to send unlawful, deceptive, abusive, or unsolicited bulk messages; distribute malware; interfere with other users; or attempt unauthorized access to any system.

Your domain and content

You retain your rights to your domain and the content you create. You are responsible for maintaining domain ownership and authorizing the DNS changes needed for mail delivery.

Plans and billing

Plan prices, billing frequency, mailbox limits, and included features are shown at checkout or in your order confirmation. Taxes may apply. Any plan change or cancellation is handled under the terms shown with your account.

Availability and support

We work to provide a dependable service and support, but maintenance, network conditions, and events outside our control can affect availability. Current support channels and any service commitments are stated with the applicable plan.

Suspension and termination

We may restrict access when needed to protect the service, respond to abuse, or comply with law. Where practical, we will provide notice and an opportunity to resolve the issue.

Changes and contact

We may update these terms as the service evolves. Continued use after a change takes effect means you accept the updated terms. Questions can be sent to [email protected].